I think you may be right it was 5-4 he was going for.When you say 'went for promotion', what level do you mean?
If it's 7-6 or 6-5 then it's purely down to the county FA.
If it's 4-3 or above then everyone is 'going for promotion' in theory, but wouldn't be normal to email everyone not promoted, just those that are.
Which makes me think you're possibly referring to 5-4 promotion, which is managed by the FA, however I believe (and I may be wrong) that the county FA nominate the individual to the FA, who then decide whether or not to take that individual. If that's the case, then it's a case of where did he fail? If he wasn't nominated, that's for his county to tell him. If he wasn't selected by the FA, then I'm not sure whose responsibility it would be, but I've a feeling the county may be more responsible than the FA?
He eventually emailed 2 weeks (after successful people told him they got "the email") later and was told he was unsuccessful.

