Ciley Myrus
RefChat Addict
Someone already said approach with palms down/hands down
Piano man style. Calm, show them you are calm, and in control by positive body language,
to show or let them hear you are wound up makes them worse and makes it a fight (that you wont win)
when they see you are unrattled, they start to calm down too
soft spoken, piano hands, not saying its the same but as i imagine you would with a suicide bombber, if he is shouting at you, I doubt anyone thinks its good practise to prove your not intimidated by shouting back !!!!
slow, calm, keep a good distance, if need be let them have their 5 second rant, maybe even ask them if they are finished, put a lot of the ball in their court, then gradually pull it all back into yours
You cant go into your work place intimiated, you wont produce your best work
Same goes for the footy pitch
Piano man style. Calm, show them you are calm, and in control by positive body language,
to show or let them hear you are wound up makes them worse and makes it a fight (that you wont win)
when they see you are unrattled, they start to calm down too
soft spoken, piano hands, not saying its the same but as i imagine you would with a suicide bombber, if he is shouting at you, I doubt anyone thinks its good practise to prove your not intimidated by shouting back !!!!
slow, calm, keep a good distance, if need be let them have their 5 second rant, maybe even ask them if they are finished, put a lot of the ball in their court, then gradually pull it all back into yours
You cant go into your work place intimiated, you wont produce your best work
Same goes for the footy pitch