I've been away for the weekend, so apologies for highlighting something quite a few pages back.
The video someone posted a few pages back would suggest to any player who saw it that if they heard homophobic/racist/sexist comments during a match, they could report it to the referee, who would then report it to the local FA, who would then punish the offending club.
Does this match up with what anyone here was trained to do? If a player comes up to me in a match and goes "he said x" (where x is anything that might come under OFFINABUS, including but not limited to homophobic/racist/sexist comments) and I had heard nothing, my response would automatically be along the lines of "I'll keep an eye on them, but I can't punish something I don't see or hear". "You can only give what you see" is a frequently used mantra on this forum when it comes to giving cards for foul tackles and off the ball incidents, and I have absolutely never been told to treat this type of accusation differently.
If this isn't the case, then yeah, there's a pretty big hole in my training!
ALSO, without wanting to make a long post longer, what is the appropriate action if you do want to report a player complaint? Surely a misconduct report isn't appropriate if you didn't hear anything and can't later be called on as a witness? And an email to county seems far too informal for such a serious complaint?